Sincerely grateful for the amazing experience. I’m in California and sending flowers to my Granddaughter in Nashville. A very special occasion in the birth of her first baby. Michael took all of the worry out and went above and beyond to bring special delivery for her. Truly exceptional. ❤️
I had snoots to an arrangement for someone suffering a very hard time. I purchased online with a special instruction. I just received a photo of the arrangement and it was stunning - exceeding expectations. They were a pleasure to work with. Recommending highly.
I couldn't be happier with the experience I had having my flowers arranged for my wedding! They created the most stunning bouquet that perfectly captured my vision—beautifully arranged with quality flowers. The boutonniere was equally impressive! What truly stood out was the floral piece for my cross; it was delicate yet striking, reflecting the significance of the day. The team ensured that every detail was just right & I highly recommend for anyone looking for exceptional floral arrangements for their special occasions. They truly made my wedding day even more beautiful!
Great Service Delivered On Time And Everything Was Exactly What I Ask For
I had a few questions before I placed my order online. When I called they were able to answer all of my questions and also followed up with me after my order was delivered. Very professional. I will be a returning customer.
Beautiful flowers delivered.
From when I called Smoots, they were very courteous. The flower arrangement was beautiful, and they went above and beyond when delivering them. They even sent me a picture of them
I live in Mississippi and received news concerning a family member being admitted to a Nashville hospital and wanted to send a flower arrangement...
A few hours later, I received a text stating that the family member was being discharged from the hospital that afternoon... I called Michael at Smoot’s and explained the situation thinking the worst. He was extremely cooperative by offering to deliver an arrangement to her house and asked for the new delivery location. Unbelievable service! A few hours later, he called me and stated that he took it upon himself to deliver the arrangement that day.
It is a great pleasure transacting business with a customer service-oriented shop.
Michael is extremely nice, and goes above and beyond to make sure his customer's are satisfied.
My husband sent me flowers and for almost $200 this was not worth it. Not even the signature card had effort put into it the flower arrangement is nice after I removed the dead flowers but not worth 200 for a premium arrangement. And not what was ordered
Edit it has been 3 months and today I came to work to see these flowers, I love them and It made me and my husband feel good that after all this time we weren’t forgotten. Lots of appreciation and more whiling to tell my husband to give you guys another chance when sending me flowers.
Thank you for making my day today
I ordered before reading the reviews and got pretty nervous after doing so… BUT, Smoot’s did an amazing job and delivered flowers to my Wife’s work right on time and she loved them!! Will definitely use these guys again in the future!
Thank you so much Smoot's Flowers!! At no fault to Smoot's Flowers, delivery was later than expected due to my sister being discharged early. Mr. Michael called and wanted to make sure she got them. He went above & beyond to make this delivery special from Nashville to Lebanon ♥️♥️♥️ I would highly recommend this company for flower delivery.
Excellent customer service and personal consideration for our memorial service. Highly recommend.
My bouquet seemed a little light for the deluxe package. I called and explained the flowers did not seem as full and provide as statement as much as the photo provided. Mike explained that I did not request for substitutions. This was on me as I was not aware this was a thing. Due to supply they made the best with what they had. (The flowers were extremely fresh and pretty!) With the arrangement smaller than anticipation I Inquired if they would refund a portion from deluxe to standard package. Mike was extremely understanding and went above and beyond to make it right for the individual who received the flowers! He even provided recommendations for future occurrences so this didn't happen again. Thank you again Smoots Flowers!!! I have been in customer service for years and was extremely impressed with the services.
Delivered a beautiful dish garden arrangement to the hospital on a Sunday! Thank you for the above and beyond service.
I had incredible service from these guys. They are top notch. Very responsive and down to earth. Great experience.
Michael was excellent in helping me get the flowers delivered quickly and following up to ensure satisfaction. Best experience so far!
We really like the flower from Smoot’s for the fall! IT IS SO PRETTY! Thanks Smoot’s flowers especially Michael! I would recommend this business to everyone I know!
Turned a bad situation about a delivery date into a positive one.